Getting to know Rapidrop

Rapidrop is a leading UK manufacturer and supplier of fire sprinkler system products serving the needs of the fire detection and suppression industry worldwide. 

From our headquarters in Peterborough, Cambridgeshire, Rapidrop manufacture fire sprinkler heads to suit commercial applications. Now exporting to over 75 countries’, Rapidrop provide tailored solutions and dedicated support from a worldwide sales and distribution network. We are proud to have been involved in many prestigious construction projects both in the UK and overseas. 

We always strive to go above and beyond to help customers, whether it’s ensuring delivery is made on time, or providing technical information and guidance, we will always be there to help. Our multilingual customer service and sales management staff speak a wide range of different languages, making it easier to assist with product queries and orders from anyone, anywhere in the world.

We believe that building strong working relationships with clients is extremely important as it enables us to fully understand what a client needs. Our salesforce regularly participates in meetings with clients, whether this is on the phone, over a video call, or face to face, we will always be there to answer any questions and give guidance.

Rapidrop have numerous office locations around the world and stock products in warehouses globally, guaranteeing quick delivery to site. Our van delivery service which runs in the UK gives us full control of our delivery process, allowing us to be flexible with deliveries and meeting the needs of our customers.

Rapidrop has an onsite engineering team who are always on hand to provide technical support and assistance and provide swift solutions to problems. Having our own team of engineers allows Rapidrop to easily and quickly adapt, change, or create new products, reacting quickly to an evolving market.

As part of our commitment to fire safety and protecting lives, Rapidrop invests in research and development conducted at its own state of the art test facilities, one of its kind in the UK. Dedicated to advancement, and reinforcing its position in the market place, we focus on regularly bringing new and innovative products to the market. 

We are passionate about improving fire safety across the globe. Being active members of associations such as BAFSA, EFSN, and ASIB amongst others ensure that Rapidrop are always up to date with the latest industry news and are involved in important decision making, we actively participate in industry-specific approval and council meetings and our opinions are considered valuable to approval bodies.

Rapidrop prides itself on being a flexible company that always goes above and beyond to help a client. If you would like to know more about Rapidrop as a company then please do not hesitate to get in contact with us today.